A Special Note to Parents and Caregivers
MyPetFatTM cares about children and their families. We take special care to protect the safety and privacy of children. Our web sites are general audience sites. We do not permit children under the age of 18 to purchase products on our web sites nor do we permit anyone under the age of 13 to register with us. We also do not send email correspondence to anyone who tells us that they are under the age of 13. Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
Collecting Information About You
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) at which we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, etc. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site.
Using Information About You
MyPetFatTM occasionally uses e-mail to send announcements regarding new products, services, and/or promotions that would be of interest to our customers. We never share information that we collect with other organizations. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail to . MyPetFatTM will also send replies to customer e-mail. Finally, if you have sent a request to us about which we need to communicate with you, we may do so by e-mail.
We may use third-party advertising companies to serve ads on our site. These companies may employ cookies, action tags or other digital methods to measure advertising effectiveness. Any information that these third parties collect via cookies, action tags or other digital methods is completely anonymous.
We use sophisticated encryption and authentication tools to protect the security of your personal information that you share with us. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk. Once we receive your transmission, we will do our best to protect its security on our systems.
Our Bulletin Boards & Chat Rooms (Support Groups)
Our Support Groups have a bulletin board format that provides our visitors with the opportunity to interact with our online community. These areas are moderated by MyPetFatTM technicians strictly to keep inappropriate messages from being posted. You are offered the opportunity to include your email address with your message but you are not obligated to do so. Please keep in mind that whenever you voluntarily disclose personal information online - on message boards, through email, or in meeting rooms - your information can be collected by and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. We cannot control the actions of any 3rd parties. We will not sell email addresses from our bulletin boards.
How to Reach Us
Please relay any questions you may have pertaining to our above stated policies to us via email at .